Professional Experience

Chief Technology Officer
Flaktest Gaming
Jan 2015 – Present
Perth, Australia
Flaktest Gaming localises the global Esports and gaming scene to leverage personal and academic outcomes for 21st century learners. This is done through Interschool Esports tournaments and community events.

Manager, Information and Learning Technologies
Tranby College
Jul 2012 – Present
Baldivis, Australia
In July 2012 I stepped into the role of Information and Learning Technologies (ILT) Manager. ILT is the application of IT/ICT to the core business of further education. My focus is on investigating and implementing new technologies that will benefit the learning environment for students and teachers. As well as this I maintain the infrastructure that these technologies and services run on.

Recent projects that I have planned and managed include:
• Installation of Apple TV’s in all learning areas across the College
• 1-1 iPad program in Years 5 and 6
• 1-many iPad program from Pre Primary to Year 4
• Single Sign On for students and staff
• Apple Distinguished School status 2012 – 2013
• Apple Distinguished School status 2013 – 2015

IT System Administrator
Tranby College
Aug 2011 – Jul 2012
Baldivis, Australia
Whilst at Tranby College I have been involved in the following projects:
• Migration of OS X servers from Snow Leopard to Lion and migration to new hardware
• Integration of the Capser Suite to manage OS X machines and iOS devices
• Rollout of NetBox BIC agent for student laptops
• Connection to AISWA Net fiber internet
• Development and integration of Windows Deployment Services server
• Development of the ‘Tranby Cloud’ WebDAV service for iPad users
• Rollout of 290 iPads to Staff and Students across the College
• Implementation of 802.1x authentication for wireless network

Help Desk Manager
Progress I.T. Pty Ltd
Jun 2008 – Aug 2011
Perth, Australia
As the Help Desk manager at Progress IT my role was to oversee timely delivery of quality technical support services to clients. The position required that I hold extensive technical experience in multiple operating systems and environment.

Some of my roles and responsibilities were:

• Manage a team of five staff members
• Carry out training of new staff and provide ongoing training and mentoring for existing staff
• Ensure Help Desk KPI’s are met
• Regularly act as Office Manager for extended periods of time
• Manage client relationships and conflict resolution
• Plan new office fit outs, design and install networks and computers
• Provide Level 3 Help Desk remote support to Progress IT’s clients through phone and email
• Manage relationships with service suppliers such as Telstra, iiNet and HP